Better ROI for your social initiatives! @oraclesocial #socialmedia http://bit.ly/1pvc2Nb via @BryanHolladay01

New data: 32% of #mfg co’s currently have/plan to have #bigdata analytics within the next year http://bit.ly/TUqfJH via @mp_roberts

Las 7 obligaciones de la atención al cliente a través de los Social Media http://buff.ly/1pDhMVl via @PatriciaBehisa